Welcome to PRAGMA Energy. We respect your privacy and are committed to protecting your personal information. This PrivacyPolicy explains how we collect, use, and safeguard your information when you visit our website www.pragma-energy.com. By using our website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services. The personal information we collect includes:
- Contact Information: Your name, email address, telephone number, address.
- Company Details: Your company name, your role in the company, and company location.
- Location Information: General location information derived from your IP address.
2. Use of Your Information
We use the information we collect for various purposes:
- To Provide and Manage Services: We use your information to respond to inquiries, provide customer support, and fulfil your requests.
- To Improve Our Website and Services: We use your information to personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
- For Marketing Purposes: With your consent, we may use your information to send you newsletters, promotions, and marketing communications about new products, services, or events that might be of interest to you.
3. Sharing of Your Information
We do not share your personal informationwith third parties except with your consent or as necessary to complete anytransaction or provide any service you have requested or authorized. In caseswhere we need to introduce you to third parties for additional services, wewill obtain your explicit consent before doing so.
4. Data Retention
Your personal information is retained for as long as necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. Generally, our retention period is 5 to 10 years, depending on the nature of the data and our legal obligations.
5. User Rights
You have the right to access, correct, or delete your personal data. You can also object to the processing of your data, request data portability, and not be subject to decisions based purely on automated processing. If you wish to exercise any of these rights, please contact our Data Manager at info@pragma-energy.com.
6. Data Security
We take the security of your personal information seriously and use appropriate technical and organizational measures to protect your data from unauthorized access, theft, misuse, and loss. We store all personal data in secure environments, including Salesforce, which has robust security measures in place.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
8. Contact Us
If you have any questions about thisPrivacy Policy, please contact us at info@pragma-energy.com.
